Acceptable use policy

Last updated · 14 May 2026

We trust customers to use ZeroKey to do their work. The rules below exist to keep the platform safe and to protect other customers.

You must not

• Submit invoices on behalf of a business you are not authorised to represent.
• Use the service to commit fraud, tax evasion or any other unlawful act.
• Upload content that does not belong to you or that infringes someone else's rights.
• Attempt to circumvent rate limits, security controls, or the published API contract.
• Scrape, mirror, or otherwise harvest the service or our marketing site.
• Attempt to reverse-engineer, decompile, or disassemble the service.
• Use the service to send unsolicited bulk communications.
• Share account credentials with unauthorised parties.

What happens if you do

If we detect a violation we will contact you to investigate. Severity dictates the response — from a warning, to suspension, to termination. We cooperate with lawful requests from Malaysian authorities where required.

Report abuse

If you spot something that looks like a violation, email security@symprio.com. We take reports seriously and acknowledge within one business day.