Answers to the questions customers actually ask.

Sign up, set up your organisation profile, and invite your first teammate.

How to register with LHDN, generate your signing certificate, and load it into ZeroKey.

Drop a PDF, review what we extracted, approve, and watch the LHDN UUID come back.

Validated is LHDN's acceptance status — and there are a few states it can transition into. Here's the map.

How and when to cancel a validated invoice — and what to do after the window closes.

How to wire SQL Account into ZeroKey so customer master and invoice history stay in step.

What each role can and cannot do, and how to map your team's responsibilities to roles.

How to export your invoices, customer master, and audit log — at any time.